GatherUp Review – How to Gather Your Customer Feedback & Reviews?

What is GatherUp?

GatherUp (formerly known as GetFiveStars) is a customer experience and online review engine that enables insights, empowers marketing, improves SEO, and converts visitors to customers. The tool allows you to gather your customer feedback and reviews into one place to drive sales up.

How To Use GatherUp? (Features)

• Review & Feedback Generation – Your marketing strategies can get nurtured from reviews and feedback. So, with this tool, you can be proactive and request them in many ways such as emails, automated reminders, short URLs for web and social, SMS, and more.
• Review & Reputation Monitoring – Remain always aware of all the reviews about your products or services and monitor them in more than 40 reviews sites, Twitter, and even Google Q & A. Also, you can manage, respond publicly or privately, and report from just one platform.
• Marketing & SEO – You can leverage the power of reviews and include them in your marketing strategies by adding nice design integrations that attract customers such as the Review Widget on your website. Also, add a review rating badge and share the reviews through social networks.
• Gather & Manage – You can get a 360° view of all your customer reviews, feedback, surveys, and data from one centralized customer activity dashboard. Thus, you can add customer profiles, advanced filters & sorting, survey questions, and other features that improve and maximize your management tasks.
• Measure & Report – GatherUp offers you a complete suite of features to allow you to customize your report until you can capture the information that matters most to your business. You can choose among location level reporting, automated email report delivery, reviews, status, and comparison reports, as well as other advanced filters.

Pros (Advantages)

• Some features are limited to some specific pricing plans.
• It offers multi-location features to manage reputation issues from one place.
• GatherUp allows integrations with other software platforms such as CRM, Webhooks, Mobile apps, POS integrations, Zapier app, and digital ordering.

Cons (Disadvantages)

• Reports are only downloadable in CSV format.
• Although GatherUp is available for Multi-location businesses and agencies, they must request separate quotes.
• Live chat and phone customer support are not available and it doesn’t offer a free trial.

How Does GatherUp Work? (Conclusion)

In conclusion, GatherUp developed a much-needed platform that maximizes the value of reviews and feedback as a way to improve the ROI of any business. Due to the exponential growth of the online world, your product or service can be mentioned anywhere and you can leverage those mentions with this tool. The best news is that it doesn’t matter the size of your business because it offers high-level options for all sizes.

How Much It Costs? (Pricing)

Best Paid & Free Alternatives (Similar Tools)